The Corporate Rhetoric of Care and Nurse Identity in Times of COVID-19 A Study of a Johnson & Johnson Nursing Video Through the Lens of Althusserian Theory

Main Article Content

Mary Clinkenbeard
Dr. Sushil Oswal

Abstract

This article draws on Louis Althusser’s theory of interpellation to examine the ideology behind the language and images of a web-based video Johnson & Johnson created in 2020. The video promoted the company’s annual “Nurses Innovate QuickFire Challenge”—a grant competition for nurses’ innovations. In our analysis, we found that the video created four main discourses of care: nurses as innovators, technologies as care, nurses as heroic, ministering angels, and Johnson & Johnson as an empowerer of nurses. Building on the positive, but contested, identity of nurses as heroes during the pandemic, Johnson & Johnson’s video connected heroism with technological innovation, enacting a problematic vision of care and nursing identity that figures technological innovation as not only a responsibility but a moral obligation of nurses. Through their sponsorship of research and design work with these nurse heroes and innovators, Johnson & Johnson also bolstered its own corporate identity as a caring supporter and empowerer of nurses.

Article Details

Section
Research Articles
Author Biographies

Mary Clinkenbeard, Southern University and A&M College

Dr. Mary Clinkenbeard is an Assistant Professor of English and Philosohpy at Southern University and A&M College in Baton Rouge where she teaches first year writing and technical communication. Her work examines how large health corporations’ advertisements present notions of care that shape healthcare worker and patient relationships and identities.

Dr. Sushil Oswal, University of Washington

Dr. Sushil K. Oswal is a Professor of Human-Centered Design in the School of Interdisciplinary Arts and Sciences and CREATE Faculty at the Center for Research and Education on Accessible Technology and Experiences at the University of Washington. The broad focus of his HCI research is on the employment of technology in the knowledge industry. He is presently completing a healthcare study during COVID pandemic.

References

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